Privacy Policy at Aldershvile Planteskole

We only collect personal data when it is relevant to us, and we will only collect personal data if it is relevant to your activity at Aldershvile Planteskole. When collecting, processing, and using your personal data, we always comply with all relevant legal provisions. We will only store your personal data for as long as we are either legally obliged to do so, or for as long as it is relevant for the purpose for which it was collected.

Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data to complete the transaction and to be able to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop. We may collect information such as name, email address, postal address, delivery address (if it differs from the postal address), telephone number, and payment information. Aldershvile Planteskole collects and processes your personal data when you do the following:

• Visit our website
• Complete a purchase of our products
• Subscribe to our newsletter
• Review our website
• Send us questions, complaints, or feedback

The data controller

The data controller for the collection, processing, and use of your personal data on www.aldershvile-planteskole.dk is Aldershvile Planteskole, Bagsværdvej 194, 2880 Bagsværd, CVR no. 27699340.

Basis and purpose of processing

We collect your general contact information such as name and address to deliver the product or service you have purchased from us. We collect your email address to send you an order confirmation and a delivery confirmation.
When you pay for your product or service, we collect your name, card details, and IP address. The information collected in connection with the payment transaction is only used and stored for payment processing and fulfillment of the agreement entered into. When making payments, some of your data will be passed on to NETS, including information necessary to complete or support the payment, such as the total purchase amount and billing information.
If you have given us your consent during the registration process or on our website, we use your email address for sending out a newsletter. You can subscribe and unsubscribe from the newsletter at any time. All newsletters also contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.
If you do not wish to provide the personal data required to complete a product purchase, you will unfortunately not be able to purchase products from us on our website. Your information (except your email address, if you have consented to its processing for the purpose of receiving newsletters/offers) will be deleted 5 years after you have received your item or service.

Other recipients of personal data

We do not sell your personal data to third parties, and we do not transfer your personal data to third countries. If you choose to review our website, your name and email address will be transferred to the review site Trustpilot. We host our website with WEXO A/S and use a payment system through NETS A/S, which acts as our data processor. All personal data you provide on our website will be stored in WEXO A/S's operating solution. We use external companies as suppliers to provide our services in the best possible way. In some cases, external suppliers are also data processors and process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors. We do not transfer your personal data to our external suppliers otherwise.

Your rights

As the data subject, you have a number of rights that we must ensure are fulfilled at all times. You have the right to request the following from us:

• To access and correct/amend your personal data
• To have personal data deleted

You also have the right to object to the processing of your personal data, and you have the right to lodge a complaint with a data protection authority. If you no longer wish us to process your personal data, or if you wish us to restrict the processing of your personal data, you can also send us a request to our email address webshop@aldershvile-planteskole.dk.